Managed Services
On completion of your IT project, our continued support and management services allow you to rest easy knowing your carefully designed solution is being monitored and maintained through our extensive range of managed service packages. Whether it’s, IMAC (Installation, Moves, Additions and Changes) to your new or existing cabling infrastructure, or full network monitoring and maintenance, TECH-OLOGY and its industry accredited partners can ensure you receive the package that suits you and your IT teams.
Our managed services can also provide valuable data collection for all aspects of your IT network, creating the information to provide professional reporting and financial reporting on your business’s investment.
We can be as integral to your IT infrastructure as your own IT team, or passive as you require, but we will be here to support you. Our managed services cross the whole IT infrastructure with packages to suit any or multiples of the following:
- Structured Cabling IMAC
- User moves and changes (patching)
- Audit and audit upkeep
- Hardware Warranty, maintenance and support packages
- 24/7 ‘Follow the Sun’ remote support
- Desktop support
- Maintenance packages to suit your requirements, Annually, monthly, Weekly
- Permanent onsite support engineering.
- Asset tracking and monitoring
Existing installation? TECH-OLOGY will happily review and manage your existing network, support or maintenance contracts. We will assign an industry experienced account manager to you from day one, giving you the comfort in knowing you are in safe knowledgeable hands.